Short information in English

Texttelefoni.se enables persons with hearing loss, deafness, deafblindness or speech difficulties to make or receive calls.

The service can be used to call private individuals, organizations, companies and emergency calls to 112. Of course, it works equally well for those who are talking and want to call someone who needs the service to communicate, whether you call privately or from a company or an organization.

Texttelefoni.se conveys conversations in both Swedish and English.

Texttelefoni.se is free of charge and open any time of the day, all year round. You can call Texttelefoni.se as much as you like and you do not have to register just to call.

Calls to and from Texttelefoni.se are not pre-booked.

The service works via mobile phone, tablet, computer, a special text phone or a fixed/stationary phone. The service also works for you who use Braille.

All calls are mediated under complete confidentiality according to the Swedish Public och confidentiality law (2009:400)

To use Texttelefoni.se

SIP-address for textcalls from digital texttelephone: texttelefon@texttelefoni.se

Analogue texttelephone: 020-600 600
Analogue texttelephone from abroad: +46 776-600 600

Voice telephone: 020-600 650
Voice telephone from abroad: +46 776-600 650

When using the web app and the mobile app, Texttelefoni.se is reached automatically when you click on Ring valfri mottagare.

Customer service Texttelefoni.se

SIP-address for textcalls from digital texttelephone: kundtjanst@texttelefoni.se

Analouge texttelephone: 020-600 690

Voice telephone: 020-11 84 73

E-mail: kundtjanst@texttelefoni.se

When using the web app and the mobile app, customer service is reached automatically when you click on Ring kundtjänst.

The Swedish Post- and telecom authority (PTS) has procured the service. PTS also monitors that the service is operated according to the requirements. The service is presently operated by Samres AB in cooperation with nWise.